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In the new normal boardroom meetings and weekly update meetings have been replaced by Zoom calls, Google Meet, Slack, WhatsApp and other tech channels. Teams habituated to whiteboard reviews, are now adapting to Zoom review calls. Although employers were quick to adopt remote working, they soon found that not every employee adapted to it as expected.
Lack of proper communication was found to
be one of the reasons why some remote teams ended up unproductive. ‘Zoom
Fatigue’ has been a trend in the new normal owing to poor communication
strategies by anxious employers. Remote employees often also felt that
communication has become one sided with organizational structures being
dominated by hierarchies. Ideally, employers need to create open communication
channels that motivate employees during crisis. Open communication helps
improve productivity in remote teams in the following ways:
· Encourages remote teams to be vocal about concerns, questions, or conflicts
· Strengthens solidarity with the organization’s goals and objectives
· Improves collaboration among team members
· Upholds company values and culture through times of difficulty
· Allows for better interpersonal and empathetic relationships among team members
But, how do you actually build your remote working culture around open communication? Here are a few suggestions:
· Minimize formal communications to occasions where is it necessary
· Let teams communicate internally about projects and deadlines
Organize virtual team building sessions to get rid of the Zoom Fatigue
· Schedule informal communication sessions to interact with your teams
· Schedule Q & A sessions to let your teams voice out their concerns
· Make time for team bonding activities to build better relationships among your team members
· Listen to feedback and take actions that show your commitment towards ensuring a healthy work environment
· Foster communication that builds long lasting relationships and empathy
Although the future of work is still uncertain, good communication always improves productivity.
Working from home and in isolation has had a huge impact on the mental health of people. Mental health unlike physical health, is not apparent to others. People are also reluctant to talk about dealing with their internal struggles.
There is more awareness about mental health wellness and organizations are making an effort to talk about it to their employees. Here is how you can encourage your employees to take care of their mental health.
Start the conversation
Even if there is awareness about taking care
of mental health, it is still considered a taboo and not many people want to
talk about it. When you start conversations around the importance of mental
health, people will be forthcoming to talk about their own experiences as well.
Encourage mental health days off
When you are suffering from a physical illness it is visible and people are more empathetic about taking a sick day off. Likewise, mental health days off should be made a part of the leave policies so that your employees don’t hesitate to take care of themselves.
Provide access to experts
Organize talks on mental health provided by experts. When you have events focusing on mental health, it encourages people to get access to the right information through the organization. Some people hesitate to reach out because of the overwhelming information available to them.
Make it a part of your culture
Actions speak louder than words. When you give importance to having a healthy work-life balance at your workspace, it shows that you truly care about your employees. This also builds trust in the organization.
Organize team bonding activities
Working in isolation is not everyone’s
favourite choice. For some people, the absence of socialising at work could
lead to fatigue and burnout. Bring your team together for virtual team bonding
activities and provide them opportunities to get together. With technology
evolving everyday, it is now easier to connect people across the globe, whether
it is for a virtual
session on mindfulness or just a casual dinner
and dance session.
